Forget Your Business Plan. Create a Strategy Map.

Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Having run the internal strategy consulting group at HP, and then consulting to both startups and big companies like Disney, Visa, Colgate, Medtronic and others, I’ve created hundreds of strategic plans. Business strategy used to be a clear and methodical process. No more. Today’s discontinuous technologies and…

Create a Culture of Innovation with the 10 Laws of Trust

Trust is the currency of business success. Here’s how to build it into your corporate culture. Leading organizational change to create a corporate culture that delivers continuous innovation is one of today’s most strategic business imperatives. But how do you do that? We’ve seen what happens to companies when customers lose trust in their brands – just think Target (data breach),…

The Future of Smart Cities

Our communities are getting really smart. Here’s what to expect. I’m sitting here in a large convention center in Los Angeles about to deliver the closing keynote at the Southern California Public Power Authority annual conference. It’s basically a gathering of the top municipal utilities in Southern California that serve more than 5 million people and deliver…

Is Organizational Structure The Secret to Innovation?

Change your company’s structure to get bigger and better ideas. Just about everyone wants more creativity and innovation these days. But what’s the secret to getting it? While most companies agree that innovation is vital, few actually spend time creating structures or devising rewards systems hinged on creativity. Many leaders also struggle with the fact that innovation comes from culture, something…